Shipping costs

Shipping Details

Shipping Policy

Orders generally take 3-7 days to ship with occasional exceptions. We work as fast as our little hands can! Items are shipped USPS Priority Mail. All Priority Mail shipments automatically come with $50 insurance. Claire Sommers Buck Jewelry is not responsible for lost or stolen packages. If you need an item shipped by a certain time or if you would like to arrange for a pick-up in our studio, please email [email protected] to make arrangements.

Return Policy

We accept returns within 30 days of purchase. Please follow the INSTRUCTIONS below to return your item: Package return item, receipt and/or proof of purchase securely in the original box, inside a padded envelope Mail to: Claire Sommers Buck Jewelry Attn: Returns 1811 Canterbury St. Austin, TX 78702 Once the item is received, CSB Jewelry will process the return. Please note, the refund can take 5-7 days to show up in your account. If you would like to exchange the item you bought, please follow the instructions above to return the item and then simply proceed by purchasing the new item online at www.clairesommersbuck.com/shop. Please don't hesitate to contact us with any questions!